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Push notifications didn’t display on Apple Watches when the Okta Verify app was open.

Improved Okta Verify in-app messages on Apple Watches to support risk-based authentication.Īpproving the Okta Verify push notification failed to authenticate some users on iPOD iOS 12 devices. Greater detail about how Okta Verify estimates device location is now available through the More info link that appears when users sign in to their org with Okta Verify open. Though we believe that showing device location provides additional context that can help users make better MFA decisions, we understand that some customers may want to remove that context while we work to improve location accuracy.

As this method reflects the network the device is connected to instead of its actual location, it can have some radius of inaccuracy. Okta estimates device location based on the IP address of the device. Customers can now contact Okta Support to remove the device location from Okta Verify push notifications.